Welcome to the Author-it status page. Here you will find up-to-date information about the status of our services. Please subscribe for notifications on updates and scheduled maintenance.
Author-it Cloud
Operational
90 days ago
99.98
% uptime
Today
GX1
?
Operational
90 days ago
99.99
% uptime
Today
GX2
?
Operational
90 days ago
99.97
% uptime
Today
Statuspage Email Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be conducting maintenance on the GX2 production environment on 5am Sunday 19th October (UTC). During this period access to all components of Author-it will be interrupted. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
The scheduled maintenance has been completed.
Oct 14, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 14, 19:48 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 14, 19:47 UTC
Scheduled -
Date Correction! We will be conducting maintenance to the GX1 production environment on14th October at 8pm UTC. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
The scheduled maintenance has been completed.
Oct 8, 00:00 UTC
Verifying -
Now verifying update
Oct 7, 21:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 20:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX1 production environment on [time and date]. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
Update to 2025R3.0 has been completed!
Oct 6, 08:27 UTC
Verifying -
Verification is currently underway for the maintenance items.
Oct 6, 08:02 UTC
Update -
Updating author now, please save your work and log out
Oct 6, 06:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX2 production environment. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
Unfortunately we have had to postpone tonight's planned deployment. We will reschedule and communicate the new date early this week. There was an unforeseen issue with one of our vendors (beyond our control) which we will work with them to resolve.
Oct 5, 08:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX2 production environment. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
The scheduled maintenance has been completed.
Oct 1, 00:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Sep 30, 22:11 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 20:00 UTC
Scheduled -
During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.