Author-it Services Status

All Systems Operational

About This Site

Welcome to the Author-it status page. Here you will find up-to-date information about the status of our services. Please subscribe for notifications on updates and scheduled maintenance.

Author-it Cloud Operational
90 days ago
99.88 % uptime
Today
GX1 ? Operational
90 days ago
99.99 % uptime
Today
GX2 ? Operational
90 days ago
99.78 % uptime
Today
Statuspage Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 15, 2025

No incidents reported today.

Sep 14, 2025
Completed - The scheduled maintenance has been completed.
Sep 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC
Scheduled - During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] .
Please bear with us during this time.

Thank you

Sep 13, 23:08 UTC
Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - File access from Author has now been restored.

If you are still experiencing an issue, please log out of Author, wait at least 20 minutes and log in again. If you attempt to log in within 20 minutes Author will automatically connect back to your last session.

Sep 12, 10:34 UTC
Identified - We have identified an issue where Author has lost access to the network drives. We are working on a resolution.
Sep 12, 05:00 UTC
Resolved - This incident has been resolved.
Sep 12, 03:59 UTC
Update - Systems appear normal again
Sep 12, 03:26 UTC
Monitoring - Systems appear normal. Will continue to monitor
Sep 11, 21:55 UTC
Investigating - Remote desktop is currently encountering issues, we are working hard on bringing access back to all effected parties
Sep 11, 19:51 UTC
Sep 11, 2025
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Completed - The scheduled maintenance has been completed.
Sep 2, 22:47 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 2, 22:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 20:00 UTC
Scheduled - During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] .
Please bear with us during this time.

Thank you

Sep 2, 19:54 UTC
Resolved - This incident has been resolved.
Sep 2, 19:52 UTC
Update - We are continuing to monitor for any further issues.
Sep 2, 16:41 UTC
Monitoring - We have identified the issue and are now monitoring the behaviour
Sep 2, 16:35 UTC
Investigating - We are currently investigating this issue.
Sep 2, 16:04 UTC
Sep 1, 2025

No incidents reported.