Author-it Services Status

All Systems Operational

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Welcome to the Author-it status page. Here you will find up-to-date information about the status of our services. Please subscribe for notifications on updates and scheduled maintenance.

Author-it Cloud Operational
90 days ago
99.99 % uptime
Today
GX1 ? Operational
90 days ago
100.0 % uptime
Today
GX2 ? Operational
90 days ago
99.98 % uptime
Today
Statuspage Email Notifications Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 22:56 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 22, 22:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 21:31 UTC
Scheduled - GX1 is undergoing some regular maintenance. Parts of the service may be unavailable for short periods of time.
Apr 22, 21:30 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - Affected RDP servers are now back online and Author is back to 100% availability by both Desktop and Browser connection methods.
Apr 15, 04:21 UTC
Update - We are continuing to work on a fix for this issue.
Apr 15, 03:57 UTC
Identified - Some of the RDP servers on GX2 are giving an error when attempting to connect to Author. Trying again in a minute or two usually results in a successful connection.
We've identified the problem and are getting the remaining servers back online. We'll update this incident once it is fully resolved.

Apr 15, 03:56 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 09:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:21 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 13, 06:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:20 UTC
Scheduled - GX2 is undergoing some regular maintenance. Parts of the service may be unavailable for short periods of time if restarts are required.
Apr 13, 06:19 UTC
Apr 12, 2025

No incidents reported.