Welcome to the Author-it status page. Here you will find up-to-date information about the status of our services. Please subscribe for notifications on updates and scheduled maintenance.
Author-it Cloud
Operational
90 days ago
100.0
% uptime
Today
GX1
Operational
90 days ago
100.0
% uptime
Today
GX2
Operational
90 days ago
100.0
% uptime
Today
Statuspage Email Notifications
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Jul 8, 00:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jul 7, 22:37 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX1 production environment on 7/7/2026, 20:00 GMT. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Completed -
The scheduled maintenance has been completed.
Jul 5, 10:00 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jul 5, 08:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 06:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX2 production environment on 5th July 6:00 GMT. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.
Resolved -
All appears to be in working order. Please contact support if you find any issues
Jul 1, 01:50 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jul 1, 01:37 UTC
Investigating -
Since updating there is an issue with author new mode sessions. We are currently investigating. Please use legacy mode in the interim until further notice. We apologise for the inconvenience.
Jul 1, 01:17 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 20:00 UTC
Scheduled -
We will be deploying the latest version of our Author-it software to the GX1 production environment on 30/6/2026 at 8:00PM GMT. During this period access to all components of Author-it will be interrupted while we roll out our updates. Prior to the outage please close all Author sessions to avoid losing work. In Author select [ File / Exit Author] . Please bear with us during this time.